Aqua Drop - Bottled Water at Your Door

Last Updated: October 19, 2025

1. Scope of This Policy

This Privacy Policy explains how Aquadrop USA (“Aquadrop,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website www.aquadropusa.com, place an order, or otherwise interact with our services. By using our website or communicating with us, you agree to this Policy.

This Policy applies to all personal information collected through our website, by phone, email, or in person. It does not apply to third-party sites or services that may link to or from ours.

2. Information We Collect

Information You Provide

We collect personal information you voluntarily provide when:

You place an order or request delivery
You contact us via email, phone, or our website form
You sign up for promotions or newsletters

This may include:

Name
Address
Email address
Phone number
Payment details (e.g., credit or debit card info)
Delivery instructions or preferences

Information We Collect Automatically

When you visit our website, we automatically collect:

IP address
Browser type and version
Device information
Pages you visit and actions you take on our site
Cookies and similar technologies (for analytics and user experience)

Information From Third Parties

We may receive information about you from payment processors, delivery partners, or marketing service providers to help complete your orders and improve your experience.

3. How We Use Your Information

We use personal information to:

Process and deliver your orders
Communicate with you about your deliveries, billing, and customer service inquiries
Improve our products, website, and services
Send promotional offers, if you’ve opted in
Prevent fraud and maintain the security of our systems
Comply with legal and tax obligations

We may combine data collected from different sources to ensure accuracy and consistency.

4. How We Share Information

We may share your personal information only as necessary and for legitimate business purposes, including with:

Service Providers: Delivery companies, payment processors, IT and marketing service providers that help us operate.
Affiliates: Our business partners who help manage logistics or marketing.
Legal Authorities: When required by law, court order, or to protect our legal rights, safety, or property.

We do not sell your personal information.

5. Your Rights and Choices

Depending on your location, you may have rights to:

Access or request a copy of your personal information
Request correction or deletion of your data
Opt out of promotional communications
Control cookies and tracking preferences

You can exercise these rights by contacting us at contact@aquadropusa.com or calling 786-658-9865.

If you unsubscribe from promotional emails, we’ll continue sending messages only related to your orders or account.

6. Cookies and Tracking

We use cookies to improve site performance, remember preferences, and analyze usage. You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functions.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take precautions to minimize unauthorized access, loss, or misuse.

8. Data Retention

We retain your personal information as long as necessary to fulfill your orders, maintain your account, resolve disputes, and comply with legal requirements. When no longer needed, your data is securely deleted or anonymized.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us immediately so we can delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Updates will be posted on this page with a new “Last Updated” date. Your continued use of our website means you accept any revised terms.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us:

Aquadrop USA
Email: contact@aquadropusa.com
Phone: 786-658-9865
Website: www.aquadropusa.com